PRIVACY POLICY


Aurora Hotel Plaza

Aurora Hotel Plaza (formerly known as Wooshu Hotel) is the first international-class 4-star hotel in Bien Hoa and has been in operation since 2010. The hotel is owned by Tri Thuc Viet Development Joint Stock Company.

Protecting Customer information and data is always an important issue for Us, therefore We only use names and some information related to transactions between Us and Customers in some cases. specified in this privacy policy. We only retain Customer information where required by law or for the purpose for which it was collected. If the Customer does not clearly understand or has further comments on this privacy policy, please send an email to info@aurorahotelplaza.com. We are always ready to listen to customer feedback.

Definitions

• Employees: includes full-time employees, part-time employees, seasonal employees, collaborators... of Tri Thuc Viet Development Joint Stock Company (hereinafter referred to as the Company).

• Personal Data & Information: includes all personal information related to customers that the Company obtains during transactions, exchanges, work, signing contracts..., information of employees and partners. partners, suppliers... of Tri Thuc Viet Development Joint Stock Company.

To ensure the security of data & personal information, Tri Thuc Viet Development Joint Stock Company requires all employees, partners, collaborators... to comply with the following principles.

For Transaction staff/Service staff:

• Sign an information security commitment before starting to work at the Company;

• Employees are only allowed to request customers to provide information related to work requirements and transactions between customers and the Company;

• Use customers' personal information to provide better service and product quality;

• In case of a written request from the authorities/government...responsible employees must notify the Company's management levels to have a solution, and must not arbitrarily provide and disclose information. information to any outside unit or organization, unless the customer agrees in writing.

• Data is stored accurately, & destroyed after use. Do not use paper with personal information for recycling.

For System Administrators/employees:

• Use a strict security system to prevent unauthorized people from accessing personal information, including employees who do not directly serve;

• Ensure 256-bit Secure Socket Layer (SSL) encryption technology to protect information during transmission on the Internet.

• Servers: ensure that the Company's servers are protected throughout by "firewall" and "intrusion detection & prevention system (IDS/IPS)". Continuously monitor regularly to prevent any unauthorized or suspicious access.

• Ensure all Company computers/emails/storage folders are secured with a two-layer key, and the key codes of each device are not the same.

For customers:

• Both the Company and customers play an important role in securing and preventing information leakage;

• Customers are responsible for keeping their own information confidential, not disclosing information intentionally or unintentionally to others, including personal information, information within the scope of confidentiality of the Company or the owner/Partner. /Supplier/Employee/Collaborator of that customer.

• Tri Thuc Viet Development Joint Stock Company is not responsible for information leaks if the Company is not the only unit provided with the information/suspected leak, except in the case of Customers have legal evidence of the Company's violations.

Rights to use Company information:

• The Company may collect personal information from those who agree to provide their information and use this information to advise on products, services and marketing materials related to promotional programs. sales, marketing, award programs (online, by phone).

• Customers have the right to receive marketing materials via e-mail and mail, and have the right to stop receiving these materials upon request.

• The company reserves the right to modify and update the issues listed in this privacy policy at any time without prior notice to customers.